Hugo came onboard the Pace Lawyers team in 2016 as their “official office health mascot,” and is now an integral part of the firm. “As soon as he was here, it was quite obvious that he wasn’t going anywhere. His name will be on the front door soon,” Serina says.
Law can be a stressful profession, with clients not always seeing eye-to-eye with their attorneys, but Hugo has a neutralising effect.
“[He’s] served as a point of commonality sometimes, building rapport with clients,” Serina says.